Application value of PDCA management mode in nursing management of fever clinic
PDCA管理模式在发热门诊护理管理中的应用价值

摘要

目的 分析PDCA管理模式在发热门诊护理管理中的应用价值。方法 采用随机选取的方法，将我院2020年1月到2021年5月发热门诊所接收的100例患者当作观察对象，并将其分为研究组与对照组，研究组与对照组各有50例患者，对照组患者接受常规护理管理方法，而研究组患者接受PDCA管理模式。对比两组护士护理工作质量；两组患者经护理后满意度。结果 研究组护理人员在操作技能、病情掌握、专业水平上的护理工作质量评分均优于对照组（P＜0.05），且护理管理后研究组患者的治疗满意度也优于对照组（P＜0.05）。护理依从性和发热知识掌握情况两组比较，研究组的评分均显著优于对照组，P＜0.05。结论 在发热门诊护理管理中应用PDCA管理模式，可以显著提升整体的护理管理工作质量，并提升患者的护理满意度。

Abstract

Objective to analyze the application value of PDCA management mode in nursing management of fever clinic.
Methods 100 patients in our hospital from January 2020 to may 2021 were randomly selected as the obser- vation objects, and they were divided into the combined group and the control group, 50 patients in the combined group and 50 patients in the control group, the control group received routine nursing management, while the combined group received PDCA management mode. The nursing quality of the two groups was compared; Two groups of patients after nursing satisfaction.
Results the scores of nursing work quality in operation skills, condition mastery and professional level of nursing staff in the combined group were better than those in the control group (P<0.05), and the treatment satisfaction of patients in the combined group was also better than that in the control group after nursing management (P<0.05).
Conclusion   the application of PDCA management mode in the nursing management of fever clinic can significantly improve the overall quality of nursing management, and improve the nursing satisfaction of patients.