Use quality tube coil tools to improve the hospitalization experience and satisfaction of lumbar perioperative patients
运用品管圈工具提高腰椎围手术期患者住院体验与满意度

摘要

目的 研究利用品管圈工具后腰椎围手术期患者住院体验感与满意度情况。方法 研究对象：120例腰椎围手术期患者。研究时间：2020年和2021年。研究内容：将2020年未运用品管圈工具腰椎围手术期患者设定为对照组，为60例，将2021年运用品管圈工具腰椎围手术期患者设定为观察组，为60例。利用品管圈工具，建立品管圈活动，自制腰椎围手术期患者住院体验与满意度调查表，分析活动前、活动后患者体验及满意度。研究根本目的：对比运用品管圈工具前、后腰椎围手术期患者住院体验与满意度。结果 观察组患者满意度明显高于对照组患者满意度；观察组护理质量评分也明显高于对照组护理质量评分，（P<0.05）为差异显著，有统计学意义。结论 品管圈工具能够提高护理水平，保证腰椎围手术期患者良好住院体验与满意度，值得临床重视。

Abstract

Objective: To study the hospitalization experience and satisfaction of lumbar perioperative patients after using quality tube coil tools.
Methods: Study object: 120 patients with lumbar perioperative period. Study duration: 2020 and 2021.Study content: The lumbar perioperative patients in 2020 were set as the control group for 60 cases, and the lumbar perioperative patients in 2021 were set as the observation group for 60 cases. Using the quality tube ring tool, establish the quality tube circle activity, self-made lumbar perioperative patient inpatient experience and satisfaction questionnaire, and analyze the patient experience and satisfaction before and after the activity. Basic purpose of the study: to compare the hospitalization experience and satisfaction of patients with before and after lumbar spinal coil tools.
Results: The satisfaction of observation group was significantly higher than that of control group; the quality of observation group was significantly higher than that of control group, (P <0.05).
Conclusion  : The tool can improve the nursing level and ensure the good hospitalization experience and satisfaction, which is worthy of clinical attention.