Research on the current situation and training strategies of nurses' humanistic quality under the background of high-quality nursing service
优质护理服务背景下护士人文素质现状及培养策略研究

摘要

目的 探讨优质护理服务背景下护士人文素质现状及培养策略。方法 纳入我院2021年1月-2022年1月80名护士，分析优质护理服务背景下护士人文素质现状，并提出相应的培养策略。比较优化培养策略前后职业道德评分、职业形象评分、人际沟通评分、护理礼仪评分、工作满意度。结果 优化后职业道德评分、职业形象评分、人际沟通评分、护理礼仪评分高于优化前，工作满意度高于优化前， P＜0.05。结论 优质护理服务背景下护士人文素质存在较多的缺陷，通过优化培养策略，可提高职业道德、职业形象、人际沟通、护理礼仪，并提高护士工作满意度。

Abstract

Objective: To explore the current situation and training strategies of nurses' humanistic quality under the background of high-quality nursing service.
Methods: 80 nurses in our hospital from January 2021 to January 2022 were included. The current situation of nurses' humanistic quality under the background of high-quality nursing service was analyzed, and the corresponding training strategies were put forward. The scores of professional ethics, professional image, interpersonal communication, nursing etiquette and job satisfaction were compared before and after optimizing the training strategy.
Results: the scores of professional ethics, professional image, interpersonal communication and nursing etiquette after optimization were higher than those before optimization, and the job satisfaction was higher than that before optimization (P < 0.05).
Conclusion  : there are many defects in the humanistic quality of nurses under the background of high-quality nursing service. By optimizing the training strategy, we can improve professional ethics, professional image, interpersonal communication, nursing etiquette, and improve nurses' job satisfaction.