To observe and analyze the effect of seamless nursing strategy in improving nursing qualityin operating room
观察分析无缝隙护理策略在提高手术室护理质量中的效果

摘要

目的 观察分析无缝隙护理策略在提高手术室护理质量中的效果。方法 2018年1月~12月我院手术室实施常规护理，2019年1月~12月我院手术室实施无缝隙护理策略，将两年手术室护理质量作为研究对象。从中各抽选出2000份患者病历资料，对其展开分析探讨，分析无缝隙护理策略在提高手术室护理质量中的效果。结果 2019年度患者的投诉事件明显下降，共出现54份投诉案件，投诉率为2.70%；2019年度患者的整体康复效果明显优于2018年度，并且1967位患者对手术室护理服务普遍表示满意，满意度为：98.35%；同时，整理2年的手术资料，将同类型的手术进行对比，2019年手术时间为56.31±12.30（min）明显低于2018年的67.93±12.69（min），2组数据对比结果均存在统计学意义：P＜0.05。结论在手术室护理工作中使用无缝隙护理策略，有效提升护理人员的专业水平，提高患者的配合度，减少护患纠纷，并且有利于缩短手术时间，既可以提高护理质量，又能够提高患者手术的安全性。

Abstract

Objective to observe and analyze the effect of seamless nursing strategy in improving the quality of nursing in operating room.
Methods From January to December 2018, our hospital's operating room implemented routine care, and from January to December 2019, our hospital's operating room implemented a seamless care strategy, with a two-year study on the quality of operating room care. Select 2000 patient medical records from each of them, analyze and explore them, and analyze the effectiveness of seamless nursing strategies in improving the quality of nursing in the operating room.
Results the number of complaints from patients decreased significantly in 2019, with a total of 54 complaints and a complaint rate of 2.70%; The overall rehabilitation effect of patients in 2019 was significantly better than that in 2018, and 1967 patients generally expressed satisfaction with operating room nursing services, with a satisfaction rate of 98.35%; At the same time, by organizing 2-year surgical data and comparing the same type of surgery, the surgical time in 2019 was 56.31 ± 12.30 (min), which was significantly lower than the 67.93 ± 12.69 (min) in 2018.The comparison results of the two sets of data showed statistical significance: P<0.05.
Conclusion   the use of seamless nursing strategy in the operation room can effectively improve the professional level of nursing staff, improve the cooperation of patients, reduce nurse-patient disputes, and is conducive to shorten the operation time, both can improve the quality of care, and can improve the safety of patients with surgery.