Strategy analysis of the influence of the "5S" management method on the quality of outpatient care
“5S”管理法对门诊护理质量的影响策略分析

摘要

目的 研究门诊护理中引进“5S”管理法的价值。方法 对2022年下半年在门诊接受干预的64例患者进行医学调查，以抽样的方式进行两组划分，基本组32例患者接受基本护理管理，实践组32例患者接受“5S”管理法的护理指导，研究门诊护理效果，评估“5S”管理法对护理质量产生的影响。结果 实践组门诊护理的多个项目质量分数评估均高于基本组，p<0.05；实践组护理对门诊护理总肯定率为87.5%，高于基本组75.0%，p<0.05。结论 门诊护理管理中，要及时引进“5S”管理法增强护理质量，凸显人性化护理的宗旨，提升医护工作者的自身价值，强化患者对护理服务的肯定度评估，可以充分推广与宣传“5S”管理法。

Abstract

Objective Study the value of introducing the "5S" management method in ambulatory care.
Methods in the second half of 2022 in the outpatient intervention of 64 patients with medical investigation, in the form of sampling into two groups, basic group 32 patients accept basic nursing management, practice group 32 patients accept "5S" management of nursing guidance, research outpatient nursing effect, evaluate the impact of "5S" management method on the quality of care.
Results The quality scores of several items in the practice group were higher than that in the base group, p <0.05; the total positive rate of outpatient nursing in the practice group was 87.5%, higher than 75.0% than that in the base group, p <0.05.
Conclusion   In the management of outpatient nursing, "It is necessary to timely introduce" 5S "management method to enhance the quality of nursing, highlight the purpose of humanized nursing, enhance the value of medical workers, and strengthen the positive evaluation of patients' nursing services by patients, so as to fully promote and publicize the" 5S " management method.