摘要
目的：探究消化内科中的护理风险管理以及防范措施的应用效果。方法：选取2019年上半年（1月~6月）我院消化内科收治的80例患者作为研究主体，随机分为观察组与对照组，每组40例。对照组患者给予常规护理干预，主要包括常规用药、饮食指导、病情观察、住院环境、健康运动等，观察组患者则在常规护理的基础上实施风险管理。观察并对比两组患者的医疗纠纷率、护理人员技能熟练度、患者满意度等，采用自制的护理质量调查问卷对患者护理质量进行评估。结果：观察组患者住院期间的危重疾病监护不周比率、药品应用错误比率、护理风险总发生率均明显低于对照组（P＜0.05）。结论：对于消化内科的临床护理而言，风险护理管理具备显著降低护理风险事件的发生，同时在很大程度上降低患者及其家属的医疗纠纷发生率，并有效提高患者满意度，有利于消化内科护理人员技能熟练程度及护理服务质量的提高。
关键词： 消化内科；风险管理；防范措施
Abstract
Objective: To explore the application of nursing risk management and preventive measures in the department of gastroenterology[11-12]. Methods: Eighty patients admitted to the Department of Gastroenterology in our hospital during the first half of 2019 (January to June) were selected as the research subjects and randomly divided into observation group and control group, with 40 cases in each group. Patients in the control group were given routine nursing interventions, which included routine medication, dietary guidance, observation of conditions, hospitalization environment, and healthy exercise. Patients in the observation group implemented risk management based on routine care. Observe and compare the medical dispute rate, nursing staff skills, patient satisfaction, etc. of the two groups of patients, and use the self-made questionnaire to evaluate the quality of patient care. Results: The rate of inadequate monitoring of critical illness, the rate of misuse of drugs, and the total incidence of nursing risk were significantly lower in the observation group than in the control group (P <0.05)[13-14]. Conclusion : For clinical nursing of gastroenterology, risk nursing management can significantly reduce the occurrence of nursing risk events, at the same time greatly reduce the incidence of medical disputes between patients and their families, and effectively improve patient satisfaction, which is beneficial to digestion Improved skills of medical nurses and quality of nursing services [15-17].
Key words： Gastroenterology; Risk management; Preventive measures
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