Application of refined management in nursing management of cardiology
精细化管理在心内科护理管理中的应用

摘要

目的 对心内科护理管理中精细化管理的应用价值进行分析。方法 本次实验选择2018年3月-2020年3月期间在本院心内科工作的护理人员共计22名，通过抛硬币的方法将所选护理人员分为甲组及乙组，两组护理人员人数相同。在实验过程中，医院对甲组护理人员实施基础护理管理，对乙组护理人员实施精细化护理管理，对两组护理服务评分、风险事件出现情况及患者护理满意情况进行对比和分析。结果 在护理服务评分方面，乙组远远高于甲组，甲组护理服务评分为（84.3±6.2）分，乙组护理服务评分为（93.3±6.5）分，护理服务评分方面表现出较大差异，数据呈现统计学意义（p＜0.05）；在风险事件出现情况方面，乙组明显少于甲组，甲组风险事件出现几率为11.43%，乙组风险事件出现几率为2.86%，风险事件出现几率方面表现出较大差异，数据呈现统计学意义（p＜0.05）；在患者护理满意度方面，乙组相比甲组较高，甲组患者护理满意度为80.00%，乙组患者护理满意度为94.29%，患者护理满意度之间表现出较大差异，数据呈现统计学意义（p＜0.05）。结论 在心内科护理管理中精细化管理有着较高的应用价值，其能够在一定程度上提高护理服务评分，减少风险事件的出现，促进患者护理满意度的提升。

Abstract

Objective To analyze the application value of refined management in nursing management of cardiology.
Methods In this experiment, a total of 22 nursing staff working in the Department of Cardiology of our hospital from March 2018 to March 2020 were selected. The selected nursing staff were divided into Group A and Group B by tossing. The number of personnel is the same. During the experiment, the hospital implemented basic nursing management for the nursing staff in group A and refined nursing management for the nursing staff in group B, and compared and analyzed the nursing service scores, risk events, and patient satisfaction of the two groups.
Results In terms of nursing service score, group B was much higher than group A. The nursing service score of group A was (84.3 ± 6.2) points, and the nursing service score of group B was (93.3 ± 6.5) points. There is a big difference, the data is statistically significant (p <0.05); in terms of the occurrence of risk events, Group B is significantly less than Group A, the probability of risk events in Group A is 11.43%, the probability of occurrence of risk events in group B is 2.86%, which shows a large difference, and the data is statistically significant (p <0.05);The probability of occurrence of the event showed a large difference, and the data showed statistical significance (p <0.05); in terms of patient satisfaction, group B was higher than group A, the patient satisfaction of group A was 80.00%, group B patients Nursing satisfaction is 94.29%, and there is a large difference between patients' nursing satisfaction, and the data is statistically significant (p <0.05).
Conclusion   Fine management in cardiology nursing management has high application value, which can improve the nursing service score to a certain extent, reduce the occurrence of risk events, and promote the improvement of patient satisfaction in nursing.