Application of risk management in oral nursing management
风险管理在口腔护理管理中的应用

摘要

目的 探析在口腔护理管理中风险管理的应用方法和效果。方法：研究期间选择在我院接受治疗的口腔疾病患者共计80例作为主要研究对象，研究开始时间为2019年8月，结束于2020年8月，为了明确风险管理的应用方法和效果，本研究采用对比的方法，故将所有患者分为两组，一组中有40例命名为对照组，另一组40例命名为观察组，两组患者治疗期间均接受临床护理，但方法不同，分别是对照组常规护理管理，观察组使用风险管理。两组使用不同管理方法后对患者的情况进行观察和分析，并记录相关数据，主要包括：护理满意度、不良事件发生率等数据，同时将两组记录后的数据进行比较。结果：对照组患者接受护理后其满意度为（85.0%）相对于观察组（97.5%）较低，有明显差异和统计学意义（P＜0.05）；两组不良事件发生率分别为对照组（10.0%）、观察组（2.50%），相比之下后者小于前者，差异有明显差异（P＜0.05）。结论：在口腔护理管理中使用风险管理模式，能够有效的减少不良反应的发生率，提高护理质量，同时还能够促进患者满意度的提高，在临床中有较高的应用和推广价值。

Abstract

Objective: To explore the application methods and effects of risk management in oral care management.
Methods: During the study period, a total of 80 patients with oral diseases who were treated in our hospital were selected as the main research objects. The study started in August 2019 and ended in August 2020. In order to clarify the application methods and effects of risk management, this study Using the method of comparison, all patients were divided into two groups. In one group, 40 cases were named the control group, and the other group of 40 cases were named the observation group. Both groups received clinical care during treatment, but the methods were different. It is the routine nursing management of the control group, and the observation group uses risk management. The two groups used different management methods to observe and analyze the patient's condition, and record relevant data, mainly including: nursing satisfaction, adverse event rate and other data. At the same time, the recorded data of the two groups were compared.
Results: The satisfaction rate of patients in the control group after receiving nursing care was (85.0%) lower than that of the observation group (97.5%), with significant differences and statistical significance (P<0.05); the incidence of adverse events in the two groups was the control group (10.0%), observation group (2.50%), the latter is smaller than the former, the difference is significant (P<0.05).
Conclusion  : The use of risk management model in oral care management can effectively reduce the incidence of adverse reactions, improve the quality of care, and at the same time promote the improvement of patient satisfaction, which has high clinical application and promotion value.