The application of humanized management in infectious diseases
人性化管理在感染性疾病科中的应用

摘要

目的 深究感染性疾病科实施人性化管理模式的具体效果与应用价值。方法 取我院感染性疾病科40名护士实施人性化管理，对比人性化管理实施前后的护士考核优秀率、护士满意度以及患者满意度。结果 对比发现，人性化管理后的护士考核优秀率、护士满意度以及患者满意度等多个方面均明显优于实施前，组间比较差异具有统计学意义（P＜0.05）。结论 结合实验结果可知，感染性疾病科的护理人员与患者均对人性化管理实施后的效果更为满意，且护士的考核优秀率显著高于实施前。数据对比之下即可证明，人性化管理模式的确可以提升感染性疾病科的工作效率，调动主观意识，提高护理质量与管理效果。

Abstract

Objective: To study the specific effects and application value of the humanized management model in the Department of Infectious Diseases.
Methods: Take 40 nurses from the infectious diseases department of our hospital to implement humanized management, and compare the excellent rate of nurse assessment, nurse satisfaction and patient satisfaction before and after the implementation of humanized management.
Results: The comparison found that after the humanized management, the excellent rate of nurse assessment, nurse satisfaction and patient satisfaction were significantly better than before implementation, and the difference between groups was statistically significant (P<0.05).
Conclusion  : Combined with the experimental results, it can be seen that the nursing staff and patients in the Department of Infectious Diseases are more satisfied with the effect of the implementation of humanized management, and the assessment excellence rate of nurses is significantly higher than before implementation. The comparison of data can prove that the humanized management model can indeed improve the efficiency of the infectious disease department, mobilize subjective awareness, and improve the quality of care and management effects.