The application of fine management in Paperless college entrance examination
精细化管理在无纸化高考体检流程中的运用

摘要

目的 探讨精细化管理在无纸化高考体检流程中的运用效果。方法 回顾性分析2019年无纸化高考体检流程中存在的问题，在科室成立精细化管理小组，运用精细化管理方法优化2020年无纸化高考体检流程，比较平均体检耗时、晕针晕血发生率、投诉率。结果 经过运用精细化管理，体检人员平均体检耗时、晕针晕血发生率、投诉率均下降，医务人员加班时间缩短。结论 运用精细化管理能够有效实现无纸化高考体检的流程优化，促进工作效率和改进质控环节，提高学生满意度，值得推广。

Abstract

Objective: To explore the effect of fine management in the paperless physical examination process of college entrance examination.
Methods We retrospectively analyzed the problems in the paperless physical examination process of the college entrance examination in 2019 and set up a fine management team in the department to optimize the process in 2020 by using the fine management method. The average physical examination time, incidence of needle sickness and blood sickness and complaint rate were compared.
Results After the application of fine management, the average time of physical examination, the incidence of needle sickness and blood sickness, complaint rate were reduced, and the overtime of medical staff was shortened.
Conclusion   The application of fine management can effectively realize the process optimization , promote work efficiency, improve quality control and improve student satisfaction, which is worthy of promotion.