Analysis of humanistic care quality and influencing factors of nurses in emergency department
急诊科护士人文关怀品质及影响因素分析

摘要

目的 探讨急诊科护士人文关怀品质的现状及其影响因素，为制定提高急诊科护士人文关怀品质提供参考依据。方法 采用一般资料调查表和护士人文关怀品质量表对广东省内各大医院总计306名急诊科护士进行问卷调查，并分析急诊科护士人文关怀品质的影响因素。结果 急诊科护士人文关怀品质总分为（113.56±12.88）分，护士对于人文关怀培训必要性的看法（标准化β=0.262，P＜0.001）、领导对护士的关心程度（标准化β=0.217，P=0.003）、医院对人文护理的重视程度（标准化β=0.136，P=0.016）、护士是否接受过人文关怀方面的规范培训（标准化β=0.121，P=0.025）是急诊科护士人文关怀品质的影响因素。结论 医院管理者应注意加强宣传人文关怀品质的重要性及人文关怀的相关教育培训，以提高急诊科护士的人文关怀的意识。

Abstract

Objective: To explore the current situation and influencing factors of the quality of humanistic care of nurses in emergency department, and to provide reference for formulating and improving the quality of humanistic care of nurses in emergency department.
Methods A total of 306 emergency department nurses in major hospitals in Guangdong Province were surveyed by using the general data questionnaire and the nurses' humanistic care quality table, and the influencing factors of emergency department nurses' humanistic care quality were analyzed.
Results The total score of humanistic care quality of nurses in emergency department was (113.56±12.88) points, nurses' views on the necessity of humanistic care training (standardized β=0.262, P＜0.001), and leaders' concern for nurses (standardized β=0.217, P =0.003), the hospital's emphasis on humanistic care (standardized β=0.136, P=0.016), and whether nurses have received standardized training in humanistic care (standardized β=0.121, P=0.025) are the indicators of the quality of emergency department nurses' humanistic care. influencing factors.
Conclusion   Hospital managers should pay attention to strengthening the importance of publicizing the quality of humanistic care and the related education and training of humanistic care, so as to improve the awareness of emergency department nurses' humanistic care.